PRIVACY POLICY

Last update: 03/03/2026
Website: FrenchMa
Owner: Feriel Khammoume - FrenchMa
Contact Email: [email protected]

1. Introduction

FrenchMa (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or purchase our digital products.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the information necessary to operate our services.

2.1 Information You Provide Directly

When you create an account or purchase a course, we may collect:

Full name
Email address
Password (encrypted)
Billing address
Country
VAT number (if applicable)

If you contact us, we collect:

Your email address
The content of your message

If you subscribe to our newsletter:

Name (optional)
Email address

2.2 Payment Information

All payments are processed securely by Paddle.com, our Merchant of Record.

We do not store or have access to your full credit card or banking details.

Paddle processes your payment data in accordance with its own Privacy Policy.

2.3 Automatically Collected Information

When you visit the website, certain technical data may be collected automatically, including:

IP address
Browser type
Device information
Pages visited
Date and time of access

This information is used for security, analytics, and improving our services.

3. How We Use Your Information

We use your information to:

Create and manage your account
Provide access to purchased courses
Process transactions
Communicate with you about your purchases
Provide customer support
Improve our website and services
Send newsletters (only if you subscribed)
Comply with legal and accounting obligations

We do not sell your personal data.

4. Legal Basis for Processing (If Applicable)

Where applicable under data protection laws, we process your data based on:

Performance of a contract (providing purchased courses)
Your consent (newsletter subscription)
Legitimate interests (security, fraud prevention, service improvement)
Legal obligations (accounting and tax requirements)

5. Data Retention

We retain personal data only as long as necessary to:

Provide access to your courses during the access period
Comply with legal obligations
Resolve disputes
Enforce our agreements

You may request deletion of your account at any time, subject to mandatory legal retention requirements.

6. Sharing of Data

We may share your data with trusted service providers necessary to operate FrenchMa, including:

Paddle (payment processing and tax compliance)
Hosting providers
Email service providers
Analytics providers

All service providers are required to process data securely and only for the purposes specified by us.

We do not sell or rent your data to third parties.

7. International Data Transfers

Your information may be processed in countries outside your country of residence.

When such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect your data.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encrypted passwords
Secure HTTPS connections
Restricted access to data
Secure hosting infrastructure

However, no system can guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Object to certain processing
Withdraw consent (for newsletters)
Request a copy of your data

To exercise your rights, contact: [email protected]

We will respond within a reasonable timeframe as required by applicable law.

10. Cookies

We use cookies and similar technologies to:

Ensure website functionality
Maintain login sessions
Analyze traffic
Improve user experience

You may control cookies through your browser settings.

Disabling certain cookies may affect website functionality.

A separate Cookie Policy may provide more detailed information.

11. Children

FrenchMa is intended for individuals aged 18 or older.

If you are under 18, you must have permission from a parent or legal guardian to use our services.

If we become aware that personal data has been collected from a child without appropriate consent, we will take steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised Effective Date.

Continued use of the website after changes are posted constitutes acceptance of the updated policy.

13. Contact

If you have any questions about this Privacy Policy or your personal data, contact:

Email: [email protected]