REFUND POLICY
Last update: 03/03/2026
Website: FrenchMa
Contact Email: [email protected]
1. Digital Products
All products sold on FrenchMa are digital products, including:
- Online courses
- Video lessons
- Downloadable materials (PDFs)
- Educational resources
Access to digital content is granted immediately after successful payment.
No physical goods are shipped.
2. No Refunds
Due to the digital nature of our products and the immediate access provided upon purchase, all sales are final.
FrenchMa does not offer:
- Refunds
- Returns
- Exchanges
- Cancellations
Once a purchase is completed and access to the course has been granted, the transaction cannot be reversed.
3. Expiration of Access
Course access is granted for the specific duration stated on the sales page at the time of purchase (for example, 4 months).
The expiration of access after the stated period does not qualify for a refund.
4. Account Termination or Policy Violations
No refunds will be issued if access is suspended or terminated due to:
- Violation of the Terms and Conditions
- Account sharing
- Fraudulent or abusive activity
5. Payment Processing
All payments are processed securely by Paddle.com, our Merchant of Record.
Paddle manages:
- Payment processing
- Tax handling (VAT/sales tax where applicable)
- Billing support
For billing-related issues (such as duplicate charges or payment errors), you may contact Paddle directly at:
6. Exceptional Circumstances
Refunds may only be issued where required by mandatory consumer protection laws applicable in your country of residence.
Nothing in this Refund Policy limits any rights you may have under applicable law.
7. Contact
If you have questions regarding this Refund Policy, contact:
Email: [email protected]
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